Shipping & logistics agency
One agent for the vessel and the cargo: port calls for tankers, coasters and barges, and the road, rail and pipeline leg that follows.
- Vessels
- Tankers, coasters and barges
- Modes
- Sea, inland water, road, rail, pipeline
- Documents
- Clearance, customs and excise
- Desk
- Operations desk around the clock
Overview
The port call and the inland leg, handled together
Most delays happen at the hand-over between ship, terminal and truck. As agent and terminal operator, we see both sides of that hand-over and plan them together.
We handle the port call from nomination to departure, then book and track the onward movement until the product reaches its next custodian.
Included in an agency appointment
Pre-arrival
Notices to the port authorities, berth requests and pilot orders.
Clearance
Customs, immigration and port health formalities.
Cargo documents
Bills of lading, cargo manifests and excise documents.
Husbandry
Bunkers, provisions, spares, crew changes and medical visits.
Time records
Statements of facts signed at the berth, ready for laytime.
Onward dispatch
Road, rail and pipeline slots booked and tracked.
A typical port call
- Step 01
Appointment
Vessel, cargo, ETA and the principal’s instructions.
- Step 02
Pre-arrival
Notices, berth planning and documents prepared.
- Step 03
Alongside
Clearance, cargo operations and time records.
- Step 04
Departure
Documents released, accounts and disbursements closed.
The full contract cycle, from first message to release, is on the services page.
Often contracted together
Charter party services
Charter party review, voyage orders, laytime and demurrage calculations and claims.
View serviceProduct inspection
Independent quantity and quality verification at load, discharge and transfer.
View serviceLaboratory testing
On-site laboratory testing to EN, ISO, ASTM and IP methods, with certificates of analysis.
View service
Vessel on its way?
Send the nomination and the ETA. We confirm the appointment and the pre-arrival plan.